Question 1

Is ZippyGrab free to use?

Accepted Answer

Yes, ZippyGrab is completely free to use. There are no hidden fees or subscriptions required.

Question 2

Is it legal to download videos?

Accepted Answer

ZippyGrab is designed for downloading content for personal use only. Always respect copyright laws and the terms of service of the platforms you're downloading from.

Question 3

What platforms are supported?

Accepted Answer

ZippyGrab currently supports TikTok, YouTube, Facebook, and Instagram. We're constantly working to add more platforms.

Question 4

What video quality can I download?

Accepted Answer

For most platforms, we offer multiple quality options including HD (720p), SD (480p), and lower resolutions. For YouTube, we also offer audio-only MP3 downloads.

Question 5

Are there any download limits?

Accepted Answer

We don't impose strict download limits, but we do have fair usage policies to ensure the service remains available for everyone. If you need to download a large number of videos, please space out your requests.

Question 6

Why can't I download some videos?

Accepted Answer

Some videos may be protected by the platform or set to private by the creator. In these cases, downloading may not be possible. Additionally, very new or very old videos might not be supported.

Question 7

Do you store the videos I download?

Accepted Answer

No, we don't store any videos on our servers. The download process happens directly between your device and the source platform.

Question 8

Can I download live streams?

Accepted Answer

Currently, we don't support downloading live streams. You can only download videos that have been fully uploaded and processed by the platform.

Question 9

How do I report a bug or suggest a feature?

Accepted Answer

You can contact us through our Contact page with any bug reports or feature suggestions. We appreciate your feedback!

Question 10

Is ZippyGrab available as a mobile app?

Accepted Answer

Currently, ZippyGrab is only available as a web application. However, you can use it on your mobile device through any web browser.

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